Our Warranty

  • All paid products have a minimum 1 year of warranty. The warranty period of each item is displayed in the product page description.

  • Our warranty covers the functionality of the connectors and wires throughout the warranty period of the item.

  • We keep warranty records of every purchase made but you can screenshot the product page at the time of purchase for your own reference as this may change over time.

  • Warranty does not cover cosmetic wear and tears or cable re-terminations after 30 days upon being delivered unless otherwise agreed.

  • Cables that have been tampered with or re-terminated by a third-party will not be covered under the warranty.

  • Warranty begins on the date of purchase. All warranties have a 30 day grace period after the warranty expires to claim any recent failures that is out of warranty.

  • The warranty does not cover cost of return shipping 30 days after delivery. Contact us as soon as possible if you have an issue with your item.

  • Our warranty policy applies to headphone cables, adapters and interconnects.

  • Damage from improper use or care will not be covered under the warranty. We don't recommend you let your cats chew on your cables.

  • Warranties are transferable. A serial number or original date of purchase of the item will be required for any warranty claims. A reasonable repair fee will apply for any out of warranty repairs.